Productized service
We fix websites that aren't working.
Diagnose and repair WordPress issues across speed, security, search and usability, with an agreed scope and documented handoff.
Sound familiar?
Your website is broken. You just don't know how broken.
Most small business websites have the same set of problems — they just don't know it. Slow page speed. Outdated plugins. Missing SSL. No SEO basics in place. A mobile experience that drives people away.
You don't need a full rebuild. You need a rescue.
This is for you if:
- You're getting traffic but no enquiries or calls
- You haven't touched the backend in over a year
- You've had a security warning or been hacked
- Your site looks fine on desktop but breaks on mobile
- You know something's wrong but don't know what
The work
A clear scope. An agreed delivery plan.
Agree the issues, properties and checks included in your rescue. Use existing diagnostic evidence when it is sufficient, or scope additional investigation before repairs.
Issues we can address within the agreed tier:
- Page speed optimisation (images, caching, code cleanup)
- Mobile responsiveness issues
- Security hardening (SSL, plugin updates, malware scan)
- SEO basics (meta titles, descriptions, sitemap, robots.txt)
- Broken links and 404 errors
- Core Web Vitals improvements
Three tiers
Pick the level of rescue
your site needs.
Triage
Sites with speed and basic SEO issues that need a quick fix.
Includes:
- Full site diagnostic report
- Page speed optimization
- Image compression and lazy loading
- Basic caching setup
- Meta titles and descriptions audit and fix
- Sitemap submission to Google
- Broken link fix
Timeline: Estimated 3–5 business days
Revisions: 1 round
Rescue
Sites with multiple issues across speed, security, SEO, and mobile.
Everything in Triage, plus:
- Security hardening (firewall, malware scan)
- Database cleanup and optimization
- Plugin audit and bloat removal
- Core Web Vitals optimization
- Schema markup implementation
- Advanced caching configuration
Timeline: Estimated 3–5 business days
Revisions: 1 round
Full Rescue
Sites needing significant technical work, a visual refresh, or years of neglect.
Everything in Rescue, plus:
- Accessibility review against agreed WCAG criteria
- Conversion rate optimization audit
- Analytics setup with goal tracking
- Mobile UX improvements and testing
- Advanced schema markup (FAQ, Product, etc.)
- Content strategy recommendations
- Performance monitoring setup
Timeline: Estimated 7–10 business days
Revisions: Revision rounds agreed in your proposal
Tier timing is a planning estimate. Scope, access, approvals, dependencies and team availability determine the delivery date agreed in your proposal.
The process
Simple. Fast.
No surprises.
01
You tell us about your site.
Send an inquiry with your website URL and a brief description in the message field. We will review the request and confirm which tier fits.
02
We run the diagnostic.
We agree the diagnostic or repair scope, access and schedule. You review the findings and approve the work before changes are made.
03
We fix it.
Our WordPress team works on the agreed changes. Your team provides authorized access, reviews decisions and approves the release.
04
We hand it back, clean.
You get a delivery summary of the completed work, agreed checks, available before-and-after measurements and recommendations for ongoing monitoring.
Why us
We don't just fix it. We understand why it broke.
Most WordPress agencies patch symptoms. We look at the whole picture — speed, security, SEO, and conversion — because a fast site that doesn't convert is still a broken site.
Your scope identifies the delivery and review responsibilities. We document findings, agreed repairs and remaining issues so your team can review the result.
FAQs
Common questions
Currently this service is focused on WordPress sites. If you're on a different platform, get in touch and we'll let you know if we can help.
We plan testing and rollout around your hosting and site requirements. Staging, backups, rollback and any maintenance window are agreed for the work; uninterrupted availability is not guaranteed.
We'll tell you before we start. The diagnostic is the first step. If we find the scope is larger than expected, we'll give you an updated quote. No surprises.
Yes. Once your site is fixed, we offer a monthly maintenance retainer if you want us to keep it that way. Ask us about this after your rescue is complete.
After we agree scope and timing, we arrange any required access with your authorized contact. Please do not email passwords or hosting credentials.
Let's build something real
Building something?
Let's talk.
Tell us about your website and the issues you need resolved. We will confirm the scope, access and delivery schedule before work starts.
Tell us about your website and the issues you need resolved. We will confirm the scope, access and delivery schedule before work starts.